chrism2050

Chris M.

Contributor Level

Total Points
80

1 Review by Chris

32.9K Views
10/22/20

Bought a card this morning. Thank God I only loaded it with $25. More trouble than it's worth. Been trying to activate it for the last 3 hours. On and off the phone with customer service. They barely speak English so good luck trying to understand them. I finally get the card activated through the online website and 2 minutes later I get an email saying the account has been locked and to call customer service. Called twice and was supposed to receive an email to reset the account. Never got the emails. BTW, the card won't work if the account is locked. I'll chalk it up to a loss and a lesson learned. They got me for $25. Hope they enjoy it.

travisv6
Jose B. – NetSpend Rep

We're sorry to hear that there is a block preventing you from using your card. We are happy to look into this. For assistance, please email social@netspend.com.

Thank you,
Netspend

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christopherk38
Christopher K.
1 Review
0 Votes

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