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DO NOT BUY FROM THIS COMPANY - Seriously, I purchased sunglasses from them and they took money. I got an email telling me that the order was on hold until I sent them PHOTO ID! I told them no way. I asked for money back via email and was told 3-4 days (THEIR TELEPHONE LINE DOES NOT WORK!). The money did not appear. I was then told by email it would be 10 days. Now nothing. I phoned visa to complain and after 3 WEEKS there is no payment pending into my account. They are CROOKS! DO NOT BUY. All the good reviews are obviously put in by themselves!
I wish there was a minus section for the star rating!
DO NOT BUY FROM THIS COMPANY - Seriously, I purchased sunglasses from them and they took money. I got an email telling me that the order was on hold until I sent them PHOTO ID! I told them no way. I asked for money back via email and was told 3-4 days (THEIR TELEPHONE LINE DOES NOT WORK!). The money did not appear. I was then told by email it would be 10 days. Now nothing. I phoned visa to complain and after 3 WEEKS there is no payment pending into my account. They are CROOKS! DO NOT BUY. All the good reviews are obviously put in by themselves!
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I went to my sons eye doctor follow up and he told me that smartbuyglasses should let people know...
It cost me 22$ to return the fake designer sunglasses that arrived from Hong Kong. Very...
Hi Chris,
I am sorry to hear you had a difficult experience with your order and we appreciate how frustrating it must be.
Please contact our customer service team with your order number so that we may help you to resolve this issue. servicemanager@smartbuyglasses.com
Regards,
SmartBuyGlasses