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Chris"Chris L" L.

  • 1 Review
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Experience: Sports

Member since September 2019

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About Me

enjoying the outdoors =)

Interests

into almost anything that lets me be outdoors -- hiking, biking, surfing

1 Review by Chris

9/15/19
I've owned a few copies of the Dawes Streetfighter, their entry-level flat-bar singlespeed bike. While its components are basic, they've been reliable enough to serve a daily commute over thousands of miles and have survived rain, snow, and the salt/sand mix that comes with it.

Recently, the front wheel was stolen, unsurprising given that I'm in a large city. But the timing was terrible, as it was a busy time at work and the bike cuts down the commute time considerably. As soon as I got home after the discovery, I sent a message over to BikesDirect. Larry answered, and informed that a near-identical replacement wheel was available for a reasonable price. I sent payment, and... had a wheel before half a week had gone by! It's hard to express what a relief it is to be back on the road so quickly - it helped take the sting out of a theft.

Post-sales service and support is important in these situations, and they've come through repeatedly for me. Really appreciate Larry and the rest of BikesDirect!

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