They shipped my package to the wrong address and would not assist in anyway of helping me retrieve it. They put blame on me even though their system auto populates the address once the postal code is added. My postal code was correct but they had a different street name. They then advised me to contact the police to have them investigate and track down the package. When talking with customer service the agent named Het laughed and advised that I could not speak with his supervisor and that it was my issue.