Chris H.

I purchased a $2000 sofa, which was actually a great deal, but was nearly 3 months ago, and have yet to receive it, nor will be given a refund. They want to charge me a restocking fee for an item I still never received! Customer service is a joke, and you won't be able to speak with anyone unless you wait on the phone for over a half an hour. There's a call back function, but don't bother because it doesnt' work. When I finally did reach customer service, they found it more acceptable to argue with me over my furniture, which again I never received, rather than fix the problem. Please, save your money and buy from a reputable vendor even if it costs you a little more. Maybe you'll actually receive your order and not be ripped off nearly $2000!