Developed in part with a grant from
the National Science Foundation

Member since January 2017

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 85

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Chris

SurveyMonkey

SurveyMonkey

1/7/17

What is shameful is that SurveyMonkey provides a solid product. The product is not the problem; the problem is when a customer no longer needs the service. It is painfully obvious that the business model -- undoubtedly included in their profit margin planning -- is to make it extremely difficult to cancel services. I find this fraudulent, and based on the number of complaints I read online, I am not alone. I have cancelled twice but am still getting billed. If I am billed again, I will be contacting the BBB and seeking legal recourse.

Chris Has Earned 1 Vote

Chris H.'s review of SurveyMonkey earned a Very Helpful vote
on 8/28/17

Chris hasn’t received any thanks yous.

Chris doesn’t have any fans yet.

Chris isn’t following anybody yet.

Similar Reviewers on Sitejabber

glent18
7/1/18

i have just reat on line review about the monkey i just sent a screen shot to you and the us...

bobj212
6/20/18

EXPENSIVE EXPENSIVE EXPENSIVE...