Chris H.

Please do not order from the nflshop.com especially if you are buying an item for a gift! I originally placed my order the first week of November to get my 6 yo son a personalized Saints Jersey for Christmas. It was the only item on his Christmas list, and I thought I was ahead of the game and ordering it in plenty of time for Christmas. Boy was I wrong! I have had it on order now for 2 1/2 months (nflshop.com didn't get it here for Christmas, so then we were aiming for his birthday in February) and now the order has been cancelled as of this week. Nflshop.com has been horrible to deal with, the website will say the item is available and in stock, but then you never hear from them about the order. The availability will change from 3-5 days, to 8-10 days, but was never listed as unavailable or backorderd as it should have been. After multiple emails and phone calls, they said the item remained unavailable, and suggested I order a similar personalized jersey which was in stock, but when I tried they wouldn't allow me to cancel my other jersey, saying it was being shipped. Of course, we never received it, and now 2 weeks from my son's birthday, I have ordered a Saints jersey from another website. Unfortunately, it will not be personalized, but at least he will have a Saints jersey with his favorite player. Worst experience ever! Beware, they falsely advertise items as being available when they are not!