After ordering I requested they leave the Art.com sticker OFF the back of the pieces because they are for resale, impossible to take off, and damage the backing. I was absolutely assured there would be NO stickers on the back of the order. Guess what? All the pieces had their dumb sticker on the back. When I brought the issue up with CS on chat they gave me the runaround, told me the sticker wasn't optional, then basically called me a liar regarding the past chat. 100% satisfaction guaranteed, huh? They offered me a 10% discount on my next order. You'd think a company called ART.COM had heard of white label packaging. I'm never giving them another dime. Complete BS.