Chris F.

Yes I would think twice before using this company. Scheduled the initial appointment with the mechanic Francisco Garcia for 8am today. Did not get a message from him until 11pm the night before. I understand it was going to be cold outside in the morning. So I had clicked the link to reschedule the appointment for later on in the day when it was the warmest seeing they had openings for 3pm. Waited, waited, waited, waited. At 5pm sent him a text asking him if he canceled again? No answer so I called the main number to get another mechanic. I guess he is a one man band here in Austin TX for this company, His next availability was the following week to replace my battery. Can't wait that long. So if you need service you are better off finding another solution. This company had poor communication and poor customer service.