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chris F.

Contributor Level

Total Points
102

1 Review by chris

  • Williams-Sonoma

8/12/20

DO NOT order on the website. I used my local store to pick up. System defaulted to Charlottesville, VA. I had a gift card which the system took for payment. I paid $9.24 extra no problem. After payment the system rejected the gift card and charged my account $271.29 without authorization. Customer service cannot do anything to fix this issue. Sending a new gift card in the mail and refunding the debit card sometime in the next 3 days does no good for my 10th anniversary this weekend. I'm out a gift card and $271.29 and we are down to one income during the pandemic.

chris Has Earned 22 Votes

Chris F.'s review of Williams-Sonoma earned 22 Very Helpful votes

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