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When it was the old Mintvine interface, the site was excellent. Now it just sucks. They took away our referal commisions, dropped the payout of the elite polls from 10 points to 5, removed the poll streaks, and Branded Pay takes longer than when I had used PayPal cashouts.
You all keep saying "More exciting changes are coming." What a joke. How is any of the above mentioned an improvement? What exactly are the exciting changes? Seems like pure BS to me. I asked about it and never have received a reply.
Also support has gotten terrible. When you do contact them, it takes 5-10 days for an answer, if they even bother answering at all. This is unacceptable in the business world. 2-3 business days at most is the standard. Seems I only get satisfaction when I start a BBB complaint.
As for reporting issues with a survey, they now suck so bad for that. You report, and they claim there is no record of survey completion 95% of the time. More lies. When they do approve it, you only get 25% of the allotted points. Does that seem fair after completing a survey in full including the final classifciatiion questions? Hell no!
I will be staying clear of this website for the most part. Oh yeah, I've been with MintVine / Branded almost since they started. Way to stick it to the loyal customers who got you where you are today!
Chris F.'s review of branded surveys earned 5 Very Helpful votes
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I often get emails about new surveys, but when I click on the link, they are almost always " full. "
Terrible can't stand this app it's buggy anr rips you off never again amen though I do love doing...
Hello Chris,
We're sorry to hear that you've had a bad experience. You're right - we made some changes to payouts for polls, and no longer offer poll streaks.
Users now get a percentage payout based on their involvement with surveys! We also increased our leaderboard frequency payout and the frequency of random prize payout. Both the elite action chart and leaderboard focus on rewarding users who are engaged and involved.
If you would like please contact us at info@gobranded.com and ask for Hanna - so that we can investigate what happened when you reached out to our support team. Thank you!