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Terrible servers that can be Ddosed by a potato. But the most frustrating thing is that our customer support tickets are now been ignored when asking for help for the last 9 days.
Servers purchased from Nitrado are easily Ddosed. Currently I have 12 servers with Nitrado. All of which are Ddossed dail, shutting the servers down and rolling the ingame save point back. Now the save filed are corrupt as the servers keep getting attacked and what i was told on the phone before the support hung up was there is nothing that can be done.
We have spend 1000's of dollars on these servers to be told nothing can be done. Thank you for killing our cluster with your terrible customer service and Ddoss protection. We will NOT be purchasing anymore servers from Nitrado... EVER...
Iif I could give this review 0 stars I would. Avoid at all costs!
Its not worth the heart ache watching a cluster of 1800 people die and it been allowed by Nitrado. Its obvious Nitrado only care about making money.
SAD... VERY SAD!
#*******: Server Ddos
#*******: formal complaint
#*******: Ddos attacks
Tip for consumers:
DO NOT BUY NITRADO SERVERS!!!!!!
Products used:
Game servers
Chris E.'s review of Nitrado earned a Very Helpful vote
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Hello Chris,
We’re very sorry that you have experienced difficulties, apologies for the inconvenience. Please know we are happy to help and investigate further.
I have taken a look into the tickets provided and show the ticket in question is still under review. Fragile situations pertaining to the network do take more time than a typical response. Your patience is greatly appreciated. Your ticket (Ticket#10932535) has been escalated so our teams can further investigate and resolve the situation.
We have received your reviews and email. We will be in touch to keep you updated when progress is made or a resolution is met. Thank you for your continued patience.
Best regards,
Zach