The website was good 3 years back. Now that I resumed my studies, I can see the drastic change in the quality of tutors. They aren't helpful anymore. Even customer care isn't as friendly as before. They refused to refund my fee even though I didn't get any help for all my questions. Complete Scam I must say.
Just to help other students out there getting scammed, I would suggest going for EduYoda.com. It's similar to coursehero, but with better response and tutor quality. Just had 2 projects done by them and they were amazing.