Publish drive and Smashwords are no match for customer service compared to Draft2digatal. Draft2digatal uploaded my word doc without problems or dramas. Smashwords mashed the word doc words together on their software and tried to get me to fix in microsoft word. Publishdrive could put a titles page on my word doc and tried to get me to header the tiles of the chapters but after i still couldnt publish the book. Draft2digatal wins hands down on that front. One stop stop..no mucking around. Their software is state of the art and quickly publishes your book and tells you what you need to do in word without having to do anything fancy to have it published.