Probably the worst customer service by far. I spoke with two customer service reps, Ashley and Precious, about my order. Neither one could give me a straight answer about my order. Long story short... my order has been backordered for over a month after received a confirmation from Ashley that the product had already shipped from the manufacturer. When I called back in to inquire about my order, Precious stated "what do you want me to do about it? We can not control when the manufacturer ships." I cancelled my order on the spot and highly recommend that others use caution when ordering from TGW.com