Chris D.

I placed an order just before Halloween. The actual order came and was as described, The problem was that I found a price that was much much cheaper at another online retailer. I sent an email to the company, requesting their price match policy (plus 20% off) yet i heard nothing in response. Not even a confirmation that they received my email with the request. A couple of days later, i sent another email asking if they received my request. A few days later, i still heard nothing from Costume Discounters so i called. The rep that i spoke to said that she would leave the info "in the warehouse and that someone would get back to me. Days later, still nothing, so i called again. Spoke with another rep and gave them all of my information, and again, they claimed someone would get back to me. Guess what, still nothing. I finally sent them a 3rd email letting them know that i am going to leave them negative reviews and file formal complaints with the Federal Trade Commission, the Better Business Bureau and the Attorney General's office, due to their false advertising of a price match policy. It has been 2 days since that email was sent and here we are...