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I would rate a 0 if possible. I went through the steps to request a code for my S5. No response for a couple days. I sent an email to them for support and was told they had no record of the transaction. Though my visa statement Cleary shows paying them 8.99 plus exchange.
After several exchanges with their "support staff", they gave me a code... which, surprise surprise, didn't work. I informed them of this. After a wait, they said they would refund my money. In 10 days. It is now 18 days later. No money.
Buyer be aware of this site. They only thing they do is take your money
Chris C.'s review of The Unlock Team earned a Very Helpful vote
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They could not find the unlock code and did not refund me as they promised. I left several...
I choose the unlock team to unlock an HTC 8X phone. Their price was attractive compared to other...
We are sorry to hear that you are less than happy with the service you have received. If the code or software advice we sent failed to unlock your phone you can contact us at refunds@theunlockteam.com with your order number we will be more than happy to refund your order in full.
Kind Regards
The Unlock Team