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Chris C.

  • 1 Review
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Experience: Health

Member since December 2020

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1 Review by Chris

12/1/20
Terrible quality control. I paid over $250 for a pair of glasses with 3 lens upgrades. Received the glasses, no upgrades. No transitions, no anti-reflective properties, no upgrades. Returned the glasses... 2 weeks later, same thing! No lens upgrades! They refused to pay me back and I won't give them another shot. I have zero confidence in this company. Buyer beware!
rayas5
James S. – GlassesUSA Rep
Hi Chris,

We’re sorry to hear that you experienced difficulties with your glasses order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. We know that you are disappointed, and for that, we do apologize.

We are reviewing the status of your order and will update you promptly.

Our apologies, again. For any inconvenience. We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of the process.

Yours truly,
GlassesUSA

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