I paid the lifetime fee for insertion fee-free listings and populated my account with the items I sell. The interface was easy to use and the whole process was not unlike that of eBay. In one way it was easier, as all the information entered for listing an item is on one page rather than several with eBay.
A problem occurred on two occasions when I tried to log on to eBid but was denied access. I contacted customer support in both cases and in both cases, they stated they could see nothing wrong with my account and lo! And behold! As soon as they had responded, I was able to log back in again.
This did give me cause for concern but not regarding my sales management as I was still able to log in, after a periodic recurring inconvenience.
WHAT PUT THE CHERRY ON THE TOP OF THE CAKE was when I started receiving emails for things which eBid said had been sold but in actual reality these items had not been sold. I contacted them the first time about this and they said they could not see any problems their end.
Not too much harm was done but it cost me time and worry in trying to locate a customer order which did not exist, and also the annoyance of a now clearly unprofessional system.
Still, it was a one off.
Now the second this happened with the spurious email I thought that's enough and I just pulled all of my 60 listings off eBid.
And I won't be going back. You can keep your £40.