Look I'm usually not the one to leave reviews but... I ordered a shirt from them, returned it August 22nd. The item was in limbo for almost a month, until I finally got through to USPS. USPS told me that they use a third party shipping service called newlogstics to handle their shipping returns. When I reached out to the rep at newlogstics she had told me the item was delivered to Cubavera on September 4th. Mind you today is September 26th & I didn't receive a refund until I called them. No initiative by their customer service team to provide me with my refund. Had I never called they would have kept my money and ran. In addition to that they use expedited shipping for their returns and don't specify this, so I paid 20 dollars to ship back a 44 dollar shirt. This company is pure TRASH DON'T BUY, their shirts suck too..