Funny how their emails say "call our 24/7 call center" but if you dont call between 9am & 5pm, you just hear their waiting music. I subscribed to 2 sites they handle the billing for that are completely abandoned & fraudulent. When i brought this up to them, they insisted the sites are valid & updated. I emailed the webmaster of the individual sites and never got a response. 25% of the content is missing from the site & epoch said "it's all there." one of the sites has an intentionally broken and corrupt "contact us" form that i mentioned to them that they denied.
There was a time where epoch handled billing legitimately & honestly, but that time has passed.
THEY ARE FRAUD NOW.