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1 Review by Chloe

The Training Room

The Training Room

2/19/19
• Updated review

Completely agree with everyone giving this company 1 star!
They sold me the dream! Not what they say it is! No support! Just want your money!
3 years to complete course as many times as I wish and helping to find a job before my finance payments start but reality is I have is them constantly calling me for money. After explaining to them that I wasn't working at the time they enrolled me onto course and months went by I finally got a job by myself! They started insisting for payments and the arrears to be paid ASAP! forcing me to pay the finance payments and leave me with no money for rest of the week till payday.
I felt pushed into a course and when I couldn't pay they were rude and hassling me every few days!
I was left so stressed out made me ill!
Cause trouble in my family.
It was awful!

They were threatening my 70 year old gran if she doesn't pay they will get baliffs to her house! Which btw they forced me into getting her to sign as guarantor to which we were both stupid enough to not understand!

However now I have asked to rejoin a new group to complete the course they advised me today that the course has been cancelled so they potentially might set up a course in Dorset when I live in Telford? Over 4 hours away! Basically there attitude was either sign up to do the possible course in Dorset or don't do it at all.

They still want there payments on time every month of course!

Amy was the first TTR representative to reply to me, she told me everything I wanted to hear at a bad time. Fake promises & still no qualification.
Then only Carly to force me into signing the DocuSign paperwork Friday before starting the course Monday. I believe she made it very clear I must sign them straight away or I wouldn't get on a course!
The collections department weren't the friendly polite staff you would imagine. They are now I've complained...
Conveniently all staff I had the early conversations with have all left and they can't supply me with any calls as they have deleted them apparently?

As it stands I'm currently being threatened with court because they cancelled the course I signed up for and I refused to pay them anymore of my hard earned money.
They are using terms and conditions against me that I never agreed or signed and pulling out excuses such as because I opened my online portal that then means I automatically agreed and you are no longer entitled to the refund. This is explained nowhere.
Joke is they tell you to open it to get an idea of your course and it was 3 days till I started how I was I ever going to be able to change my mind?

I have been on several interviews and the course isn't worth the paper it's wrote on! You will never get a job as you will not have the knowledge or experience necessary!

Don't waste your money!!!

Disgraceful company!
Very worried they are going to get away with this!
We need to get together to stop this!

UPDATE they have apparently passed all debt from anyone who was on the beauty course onto a debt collectors.
Demanding £2,400 off me for the course I have yet to complete or any qualification to my name!
Lots of money for a waste of your time!

They also delete the bad reviews! Don't believe anything but the bad reviews!

Sign this petition if the disgusting behaviour of TTR has effected you!
https://click.e.change.org/f/a/4fiFqsFsjhiivq1LPvCcuA~~/AANj1QA~/RgReV5RCP4QSAWh0dHBzOi8vd3d3LmNoYW5nZS5vcmcvcC9wZW9wbGUtd2hvLWhhdmUtYmVlbi1lZmZlY3RlZC1zaHV0LWRvd24tdGhlLXRyYWluaW5nLXJvb20tY29tcGFueS9zaWduYXR1cmVzL2NvbmZpcm0_Y3NfdGs9JnRva2VuPTFlMGQ5MmUxLTA4NWMtNDExOS1hZmNmLWQwMTllNzFlMDMyYyZ1dG1fY2FtcGFpZ249NjUxYWNkZDQzMjFjNDViM2JjZGRkMzEwOGU1N2RjMWQmdXRtX21lZGl1bT1lbWFpbCZ1dG1fc291cmNlPXBldGl0aW9uX3NpZ25lcl9jb25maXJtYXRpb24mdXRtX3Rlcm09Y3NXA3NwY0IKAB1CD3VcoDWo6VIVaGVzc29uY2hsb2VAZ21haWwuY29tWAQAAAAC

“Would appear they removed my review so here it is again..”
9/27/18
• Previous review

Completely agree with everyone giving this company 1 star!
They sold me the dream - 3 years to complete course as many times as I wish and helping to find a job before my finance payments start but reality is I have is them constantly calling me for money. After explaining to them that I wasn't working at the time they enrolled me onto course and months went by I finally got a job by myself! They started insisting for payments and the arrears to be paid ASAP! forcing me to pay the finance payments and leave me with no money for rest of the week till payday.
I felt pushed into a course and when I couldn't pay they were rude and hassling me every few days!
I was left so stressed out made me ill! Cause trouble in my family.
It was awful!

They were threatening my 70 year old gran if she doesn't pay they will get baliffs to her house! Which btw they forced me into getting her to sign as guarantor to which we were both stupid enough to not understand!

However now I have asked to rejoin a new group to complete the course they advised me today that the course has been cancelled so they potentially might set up a course in Dorset when I live in Telford? Over 4 hours away! Basically there attitude was either sign up to possible do the course in Dorset or don't do it at all.
They still want there payments on time every month of course!

Amy was the first TTR representative to reply to me, she told me everything I wanted to hear at a bad time. Fake promises & still no qualification.
The collections department weren't the friendly polite staff you would imagine. They are now I've complained...

As it stands I'm currently being threatened with court because they cancelled the course I signed up for and I refused to pay them anymore of my hard earned money.
Disgraceful company!
I have taken them to financial ombudsman service!
Very worried they are going to get away with this!
We need to get together to stop this!

Chloe Has Earned 4 Votes

Chloe H.'s review of The Training Room earned 3 Very Helpful votes

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