Chloe C.’s Reviews of Funbikes & more

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“Absolutely fuming quad as never worked”

1/15/16

I bought my 4yr old a mini quad in October for Christmas I had a mechanic set my quad up and my nephews there's was working fine but myn has never work also come with a popped tire we thought it was the pull start as it was very stiff but I got q new pullstart and never worked I email bikes4fun and all they said was seek mechanical help and bikes are all checked before sent which is obviously not I emailed them 3 times n still no reply inn the end I told them they was taking piss and I got a reply the next day saying they will not message me again as they don't tolerate abusive behaviour I am absolutely gutted for my son might as well frew £220 down the drain

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richard b. – Funbikes Rep Over a year old

Hello,

Our company reviews all our feedback and buyer comments and we actively adjust our customer services policies on a regular basis based on your feedback.

So firstly, please let us thank you for your review and comments. It helps us greatly in improving your experience and our customer services processes.

Unfortunately, we are finding it impossible with many of the review sites to be able to accurately locate a customer account or any history regarding your comments or communications.

We have no confirmed record of any customer experience fitting this review account, nor can we verify your exact identity from just your “user name” in our records. We would very much like to investigate your comments and feedback further and find you a satisfactory solution.

Would you please be kind enough to contact our customer support by phone on 01664 498 641 or at cs@funbikes.co.uk and we will look into your issues immediately.

Best regards

The FunBikes Team