I got a turkey fryer kit after Thanksgiving. I received it and wrapped it for Christmas.
When my husband opened it on Christmas day, the pot was damaged.
I emailed them.
I was asked to send them photos and I did.
Even it was my fault not checking the contents immediately, the new shipment is already on the way.
I got say, GREAT CUSTOMER SERVICE!
Thank you for your review, Chiyo. I'm sorry that your order arrived damaged, but I'm glad we were able to help you out! Upon receiving your order, please inspect it for any damaged, lost, or missing items. If any part of your order is missing or damaged, please keep the items and packaging and contact us within 5 business days of receipt so we can find a solution for you. We may request pictures of the damage to help with this process. I'm happy to hear the process worked for you! If you have any questions or concerns, don't hesitate to reach out to us at Help@WebstaurantStore.com.
Thank you for your review, Chiyo. I'm sorry that your order arrived damaged, but I'm glad we were able to help you out! Upon receiving your order, please inspect it for any damaged, lost, or missing items. If any part of your order is missing or damaged, please keep the items and packaging and contact us within 5 business days of receipt so we can find a solution for you. We may request pictures of the damage to help with this process. I'm happy to hear the process worked for you! If you have any questions or concerns, don't hesitate to reach out to us at Help@WebstaurantStore.com.