Thumbnail of user chiyos

Chiyo S.

Contributor Level

Total Points
80

1 Review by Chiyo

  • WebstaurantStore

12/29/18

I got a turkey fryer kit after Thanksgiving. I received it and wrapped it for Christmas.
When my husband opened it on Christmas day, the pot was damaged.
I emailed them.
I was asked to send them photos and I did.
Even it was my fault not checking the contents immediately, the new shipment is already on the way.
I got say, GREAT CUSTOMER SERVICE!

Thumbnail of user chelseyt
Web A. – WebstaurantStore Rep

Thank you for your review, Chiyo. I'm sorry that your order arrived damaged, but I'm glad we were able to help you out! Upon receiving your order, please inspect it for any damaged, lost, or missing items. If any part of your order is missing or damaged, please keep the items and packaging and contact us within 5 business days of receipt so we can find a solution for you. We may request pictures of the damage to help with this process. I'm happy to hear the process worked for you! If you have any questions or concerns, don't hesitate to reach out to us at Help@WebstaurantStore.com.

Chiyo hasn’t received any votes.

Chiyo hasn’t received any thanks yous.

Chiyo doesn’t have any fans yet.

Chiyo isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ilcielosanibel
9/19/23

I have been using The Webstraurant store for many years now. Products arrive on time with...

Thumbnail of user peterb2821
8/6/23

Placed and received and order within 3 days. I've been a customer for over 10 years and find them...