I was trying to use a shell gas gift card that I purchased over 9 months ago from raise.com during my summer vacation last year, and it went bad (balance $0) on my first attend to use it. I forgot about this issue after I came back from vacation and 2 more months went by until I realized it's way pass raise.com's 100 Day Money-Back Guarantee. But, since I am a royal raise.com customer for almost 2 years, I decided to go ahead to report this issue to raise.com hoping that I will still get something back. They responded to my email in 2 days, and after I answered couple of questions to their email, I GOT my Full Refund, in 5 business days!
Raise.com walked an extra mile to help me resolved this problem since they recognized the importance of royal customers who they build their solid business on. And that's why I love using raise.com for saving a lot of money!