Chilon A.

My maiden voyage with airbnb ended up a disaster! My online experience with airbnb was a bit clumsy but i figured it out and was able to make a reservation "Mountain Peek - Hosted by Jamie + Melissa" on September 27,2017, I thought everything was fine and i was so excited to be able to experience this area from a new perspective... Until, 2 days before we were supposed to be at this unit and the host cancelled our reservation. No reason was given, the airbnb folks said it was because "she was uncomfortable". I complied with everything that was asked of me and even filled out a profile in it's entirety in order to give enough details about my personal life to give anyone considering our requests a level of comfort.

The host cancelled the morning i was in communication with him/her via airbnb text, but in the texts, the host stated that the reservation was cancelled the day before. (the cancellation email was sent out the morning i was in communication - in fact 10 minutes prior). The hosts also told the airbnb folks that we had 9 people coming, and that was not true either, we only had 7 (and two of those were last minute tag alongs) The home was supposed to house a total of 7.

I contacted airbnb and asked them if there was a vetting process for hosts, and guess what, according to my representative, the answer is no. So there you go. I went on the airbnb site to give an official review to this host, and guess what, that is not allowed either. How am i to know that there were not more dissatisfied folks out there having their plans cancelled the last minute? I don't! All i know is that i am going to stick with the tried and true. My first and last experience with airbnb was unprofessional, disappointing and i don't need to learn this lesson again.