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I ordered goods on the 26. 11. 17 worth $96.70 of which $48.62 was for express expedited shipping (3-5 working days), they instead shipped my items via postal services which costs about $2-3 and takes 30 days, they have refused to refund me shipping costs that i paid. To make it worse they say i should receive my items in 180 days, how is that fair? These people are thieves! DO NOT PURCHASE FROM THEM IT IS NOT WORTH IT!
Tip for consumers:
DO NOT BUY FROM THIS SITE THEY ARE FRAUDSTERS
Chilombo M.'s review of LightInTheBox earned a Very Helpful vote
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Empty.
Available trustworthy clear honest kind and good taste for goods
The quality of the swimsuit is not good. The material looks cheap and it has no hem.
This is Customer Service Supervisor from Lightinthebox.
We have checked your order and regret to inform you that your order cannot be shipped using Expedited Shipping. Your order contains "Makeup", a product type classified as dangerous in recent airline shipping regulations. We have no choice but to ship your order via regular Postal Service, which does allow these objects to be transported. We sincerely apologize for the inconvenience caused.
But I can fully understand your disappointment with this case. As for your case, i had conducted new Ticket ID =16897167 in our ticket center and provide new solutions for you. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.