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Cheryl P.

Illinois, United States

Contributor Level

Total Points
160

2 Reviews by Cheryl

  • ZAFUL

1/6/21

Every single item I have purchased from this company has been listed as adult men's sizes but they are all way too short! I bought the clothes for my 16 year old son who is very proportional. He usually wears a mens large which is what I ordered from Zaful. The sizing is wrong! I can't even waer the shirts because they are too short on me and I'm only 5ft tall! Do not buy men's clothing from this company!

Tip for consumers:
Do not plan on getting a full return for defective items!

Products used:
I have bought shirts, shoes and a few miscellaneous items.

Service
Value
Shipping
Returns
Quality
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Charlie F. – ZAFUL Rep

"Dear Cheryl,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: http://www.zaful.com/returns/
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as "complaint from sitejabber.com".
We are always happy to assist you.
Best Regards
ZAFUL Customer Service "

  • SmileBox

9/15/15

Love the music & video invites!

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