They wouldn't refund or even do a credit/exchange. I would have been totally fine without getting a refund but would have expected at least a credit or exchange. Bought 2 dresses that were not tts and were too small. After their terrible customer service and return policy, left a comment stating the same on one of their fb posts which was removed and now I can no longer comment. Before my purchase, I read reviews because I was skeptical about ordering from them but the reviews were good. Don't trust the reviews because they obviously filter out anything negative. Stuck with 2 dresses that cant be worn. Total waste of money.