Thumbnail of user cheryll398

Cheryl L.

Contributor Level

Total Points
82

1 Review by Cheryl

  • Doordash

10/12/19

Ordered with estimated time 45-55 minutes. Saw the driver was there waiting for food... and waiting and waiting... Texted him and he said the order hadnt gone through to the restaurant so they had to call and had just started the order... about 30 minutes in. Driver was great. I tried to cancel - the app wouldn't let me. I went to customer service and was number 300 in line! Took 20 minutes to get to chat with a person. They are terrible. But claim they're always trying to improve their service. Disaster! Don't use them! Felt sorry for the driver who was very nice. Awful service!

Cheryl Has Earned 2 Votes

Cheryl L.'s review of Doordash earned 2 Very Helpful votes

Cheryl hasn’t received any thanks yous.

Cheryl doesn’t have any fans yet.

Cheryl isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user waynel615
4/16/24

The drivers can take their time going to get your order then drive your food around picking up...

Thumbnail of user karenr3427
4/11/24

I placed an order that was missing two items when it arrived. I contacted DoorDash via the site,...