Developed in part with a grant from
the National Science Foundation

Member since May 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 12

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Cheryl

Jessica London

Jessica London

5/31/19

****Wish there was a 0. They don't deserve a 1.
I ordered only one outfit. When it came in, it didn't fit correctly. So I returned it. They credited my account for the outfit but they won't credit me a return fee!!!! It's only $7.50 but I don't even have an item to show for it. Jessica London is making money off of the people ordering online. Called and spoke to about four different people. They won't and will not give you credit for your return fee. I will NEVER order from this company again!!!
When I spoke to someone I asked them " so if I walk into a department store and they charge me $7.50 to try on clothes but nothing fits and walk out without purchasing anything the store made $7.50 just for me to try on clothes?" All the customer service could tell me that was company policy. I told them they were a rip off. That's what this company is doing. Making money off of something I returned I no longer have. Still charging me for a return fee!!!

Tip for consumers: Do not order from this company!!! They make money off of you. Even when you return it!! You have no product but still have to pay them.

Service
Value
Shipping
Returns
Quality

Cheryl hasn’t received any votes.

Cheryl hasn’t received any thanks yous.

Cheryl doesn’t have any fans yet.

Cheryl isn’t following anybody yet.

Similar Reviewers on Sitejabber

ljp1
6/25/19

Jessica London clothes run several sizes too small. Consistently. They hate larger women and...

jeanb247
6/13/19

Horrible customer service! Received email that my order had shipped, turns out it never did, held...