Cheryl L.

My experience was not good. I ordered a page of a newspaper. I thought I was ordering the entire issue of the newspaper and when I realized that it was just one page, I immediately sent them a message to cancel my order. I was then going to order just the page I needed rather than the front page (which wasn't the page I wanted). I received a message back that my order had been cancelled. I thought that was very good and fast service. However, it was a lie. I actually received the order in the mail of the front page of the newspaper (which was not the page I wanted). I wrote them immediately to tell them of their mistake and they said there was nothing they could do and they would not refund my money OR give me a chance to order the correct page. When I asked to talk to a supervisor, the same person wrote me and said he was the supervisor and there was nothing they could or would do once the order had been shipped. I cancelled it before it was printed or shipped and have the message that it was cancelled but they still would not refund my money. I would stay far away from this website and instead go to the local library to get a photocopy of an old newspaper. I'm very disappointed.