Cheryl H.

We purchased a dining room table in early December to celebrate Christmas with the entire family around. We were assured delivery by Christmas. On December 19th, EFW left an automated message that the delivery would occur between 1-5pm on December 21st. I took off from work and waited. At 8pm, I called EFW and were told the local freight delivery runs behind. I call daily between the 21st and 24th. Each time EFW tried to reach the local delivery and no one answered the phone or email. Christmas came and went with no dining room table. Our family christmas (my uncles's last, btw) was spent around folding tables. I continued to call daily and same thing, the delivery does not answer EFW. I called Hayneedle, was told they would get this resolved. More days passed. Its now January 3rd, we've now had Christmas and New Years without the table to eat at as a family. I am furious and do not know if this will EVER arrive. I am never ever ever ordering from this company again and making sure everyone I know and all of my social media connections hear about this horrific experience.