A horrible company. Don' t send them your books unless you want to lose your books and not get paid. I sent them my book about 3 weeks ago which was in near perfect condition. They sent me a message 2 days ago saying they discarded my book because it was spiralbound. Nowhere on the quote did it state no spiral bound would be accepted. So they are not sending me a check & discarded my book. I bet they sold it. They are con artists.