Cheryl C.

I am unable to use all the tickets I purchased due to an unforeseen topical storm/hurricane coming to New Orleans and the date the concert was rescheduled for is on a Monday night which doesn't work for students and people who work out of town. I paid a lot of money for tickets that I can't use and it's not because I just decided I didn't want to go. According to what I've read tickets purchased through Ticket Master that can't be used are being refunded... my future business will go back to them. I didn't save any money purchasing through Seat Geek because your fees are astronomical. This is the second bad experience I've had with Seat Geek... the first time I purchased through you the ticket I purchased was replaced with a better seat at the same cost supposedly because the seller couldn't provide the ticket and I ended up being charged for the first ticket as well as the second ticket at the higher rate. I had to go through my credit card to get my money back and it took weeks. You all did nothing to rememdy the situation... I should have known better than to give you another chance.