I had ordered reflections ink for our company and I am now having issues with it. I called to try and see why this was happening. The person I spoke with was Gary who claimed to be the RMR Manager. I didn't ask for anything and was not looking for anything other than some answers. The ink is still 3/4 full and when I print it leaves red dots down the side of the page. Obviously we can not use it or "deal with it" in a professional setting. Gary became belligerent and verbally abusive. I tried to call back to speak with someone else and explained I didn't want to speak to Gary for those reasons and they still transferred me to his voice mail. This company has ZERO CUSTOMER SERVICE and is COMPLETELY UNPROFESSIONAL! If you choose to make any purchases with them... do so at your own risk!