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If you buy something you better hope you don't have to return it. They have to contact the manufacturer to make sure that you can return the product then you have to pay a restocking fee. I'm still waiting after 2 weeks and 5 phone calls to the webstaurant store to get approval to return the product. I called the manufacturer myself and they said yeah no problem we take returns but I have to go through the webstaurant store since I ordered it there.
Cherish B.'s review of WebstaurantStore earned 4 Very Helpful votes
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I tried to contact Customer Service after I ordered and was NEVER able to get ahold of anyone....
I tried the breakfast sausage the links and the patties a few times, the results were run. I mean...
Thank you for your review, Cherish. I am sorry to hear that is has been an issue creating a manufacturer return! When items that originally shipped from the manufacturer have to be returned, we do need their approval and return information in order to set the return up in our system.
I can look into this situation further with you, but I am unable to locate your order without your order number, email address or information used to place your order but if this issue is still ongoing, please reach out to us at Help@WebstaurantStore.com and put it to the attention of Emily.