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I spoke to one person on the phone and to two people over their chat line called "Help" what a joke! They were rude and very short. Not that age should have anything to do with it, but they sounded in their teens and could care less about their job. I am new to the idea of collecting frogs and had plenty of questions about what to order. The website looked good so I thought I could try them for my new hobby. Well, now thanks to the "great" customer service I will be taking my business elsewhere.
Tip for consumers:
If you want helpful customer service shop elsewhere.
Products used:
I never ordered from them because the customer service was so poor.
Cheri H.'s review of Josh's frogs earned 6 Very Helpful votes
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Not a good experience. First and foremost I drove from 2 states away almost a 14 hour round trip...
I have ordered quite a few times from here and the first shipment was fine. 2nd seemed like they...
