Ordered these for my mom for Mother's Day. Had them delivered on Saturday so that she would have them all Mother's Day long. I received a text and photo from her ON MOTHER'S DAY, showing how droopy and almost dead they already looked. So I wrote in to let them know how disappointing it was. Someone wrote back pretty quickly, and said that a new arrangement would be sent the very next day, free of charge, and a $20 credit would be emailed to me the following week.
The next day came and went. The day after came and went. And finally I text my mom and she never received a second delivery. So I emailed in AGAIN, saying that the second delivery that was promised, to make up for the crappy first delivery, was never sent. Then I was promised again that a second delivery would be sent a week later.
Finally when my mom received the makeup delivery a week and a half after mothers day, they did send twice the amount as ordered, which is appreciated. It just sucks that it was such a hassle to get my Mother the beautiful flowers that are shown on the website. Also, don't hold your breath for anything that is promised. Still haven't seen that credit and it's been weeks.