I really enjoy this site except the fact that I can't download my videos or "movies" instantly. I would really appreciate and enjoy it more if I didn't have to wait 10 minutes or more for my file to be converted to be downloaded.
Hi Chelsea, thank you very much for your review and your recommendation. We're always looking to improve our service and reduce the amount of time that it takes movies to convert to downloadable files. The conversion time of a movie depends on the elements inserted into the movie, for example if there are videos as well as music inserted into a movie, then the movie will take longer to convert than a movie that is just composed of photos. It also depends on the requested resolution of the movie. With movies requested to be downloaded in Full HD, these can take a bit longer to convert than movies converted to a lower resolution. If you ever need your movie very quickly, please do not hesitate to contact us either by calling (844)898-4402 or by emailing us at support@kizoa.com and we will do our best to get your movie to you as promptly as possible. Thank you again and have a great day!
Hi Chelsea, thank you very much for your review and your recommendation. We're always looking to improve our service and reduce the amount of time that it takes movies to convert to downloadable files. The conversion time of a movie depends on the elements inserted into the movie, for example if there are videos as well as music inserted into a movie, then the movie will take longer to convert than a movie that is just composed of photos. It also depends on the requested resolution of the movie. With movies requested to be downloaded in Full HD, these can take a bit longer to convert than movies converted to a lower resolution. If you ever need your movie very quickly, please do not hesitate to contact us either by calling (844)898-4402 or by emailing us at support@kizoa.com and we will do our best to get your movie to you as promptly as possible. Thank you again and have a great day!