Chelsea H.

The Knot recently forced design changes to websites that have already been published. People's information is now missing, in the wrong place, duplicated, etc. The company has refused to correct this issue or provide updates despite over 100 customer complaints on a forum they created for people to discuss the problem. I think the forum was just for show--people who paid for their websites, sent invitations with website information, etc. are out of the money they spent now. I have warned my engaged friends to use another platform. Be warned. If you use The Knot to create a wedding website, they can and will change the design on you whenever they feel like it and you will be left looking like an idiot to your guests with a website that is cluttered or missing information. Save yourself the time of dealing with this company and AVOID The Knot.