THANKS MetroPCS for charging me an extra $20 for a car charger I did not want or need when I purchased a new phone the other day. Tried to return it at the store and the gal (Glenda) gave me the B. S. "Oh you can't return phone accessories that come with the phone." Who in their right mind would want a $20 car charger? That's a load of crap. Not to mention this was the same gal that basically yelled at my boyfriend for trying to get a different phone plan a few months ago. He walked up to her being perfectly nice and then she just started yelling, telling him "IT WOULD BE STUPID" to change his plan in the middle of the month. How is it okay to treat your customers like that?!
Hi Chelsea:
We are sorry to hear this. We want to know if you would be willing to contact us thru a direct message so we can learn the specifics of your situation and see if we can resolve your issue.
Best Regards,
Cover-Letter-Now