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1 Review by Chelsea

VUDU

VUDU

10/9/18

Why promise instant watch of a movie that you order just to be put off like you don't matter? I ordered 2 movies both which had (vudu instant watch). But when I went to my vudu account those movies weren't there. I called to let the customer service department know the problem I was having. Of course I had to open a claim. So 2 days have passed by with no solution. I called vudu back just to be told they'll get back with me, but they don't know when. One of my movies have already shipped. I'll get the physical copy before I get access to the digital copy. So why buy a movie with the incentive of instant watch when you never got it? Vudu has lost this customer and if anyone asks me what I think about vudu, I'll be sure to tell them not to fall for the lies!!!!

Chelsea Has Earned 3 Votes

Chelsea B.'s review of VUDU earned 3 Very Helpful votes

Chelsea Has Received 1 Thank You

jerryp143
Jerry P. thanked you for your review of VUDU

“They removed over 200 things on me over the years they wont help they just say lies like they will get back...that or scripted replies that dont fit the problem. Sad us gov lets all these companies do fraud and steal nothing happens anymore...”

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