I ordered a item from big gals lingerie. I placed that order online on the 29th of December. I patiently waited for my item. Nothing. I sent several emails. Got a robot response saying it should ship in 2-3 days. Never received anything. Finally emailed them so much that I received a response and was told it's on backorder. Well that was the middle of January. I still have not received my order. I've called and emailed questioning where it is. No response again. It says in their terms and conditions that if a product is on backorder it will take 3-10 business days then it should arrive. Well it's been over that and still nothing. I'm so angry it's not funny. I will be contacting the Better Business Bureau on them!