CH C.

THIS COMPANY IS HORRIBLE. WE PAID FOR EXPEDITED SHIPPING AND THEY TOLD IT WOULD STILL TAKE 6-10 DAYS JUST TO PROCESS THE ORDER THEN IT WOULD SHIP. WE ASKED FOR THE MONEY BACK BEFORE PROCESSING WAS COMPLETED. THEY ONLY REFUNDED THE SHIPPING COST. I HAD TO GO BACK AND FORTH FOR A WEEK STRAIGHT SENDING MESSAGES VIA THEIR WEBSITE TO DISPUTE THEIR CLAIM THAT THE REFUND FOR FULL AMOUNT SPENT WAS SENT, IT WASNT. WHEN I REQUESTED THE REFUND IN THE BEGINNING IT WAS WEIRD THEY ONLY DID THE SHIPPING COST. ACCORDING TO MY PAY PAL IT WENT BACK TO MY ACCOUNT IN ONE DAY. WHEN I ADDRESSED WITH ROTITA THAT I HADN'T REVIVED A REFUND FOR THE ACTUAL MERCHANDISE THEY JUST KEPT TELLING IT HAS BEEN ISSUED. IT WAS NEVER ISSUED AND WERE TALKING A WEEK LATER AND IM STILL SENDING MESSAGES, SCREENSHOTS SHOWING MY PAYPAL REFUNDS AND ALL. HAD TO FILE A CLAIM WITH MY CREDIT CARD COMPANY. THEY REALLY DIDNT WANT TO GIVE ME MY MONEY BACK