Spent a lot of money on a meaningful present for my grandmother for Christmas. The gift arrived 2 days prior and they had labeled it correctly but send me a completely wrong item. One that was about 90$ cheaper than my original purchase. I have been unable to reach anyone as they have no phone number and will not respond via facebook or email. The one email I did get just re sent my original order and they tried to tell me I accidentally ordered my ACTUAL order and then have not responded since I told then I was aware of what I ordered but DID NOT WANT the 4 CHEAP rubber glasses I got instead. Worst customer service and I hope people read this to avoid your scam.