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Chavah B.

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1 Review by Chavah

OnlineCityTickets

  • OnlineCityTickets

“Horrible Customer Service”
10/22/19

Would not refund tickets minutes after I purchased the tickets. I failed to see an exorbitant $127 service charge and clicked the button before realizing it. Additionally, they sent an email that said I would be receiving my tickets at the very latest 4 days before the performance. 3 before the performance, and I still didn't receive the tickets in my email. I had to go to their website and get them to download it to my email myself. No one should have to do this for the amount of money that we pay for these tickets. Customer service is dead.

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