I have been using as a business owner to get leads. Sadly a previous employee had the info for the account and has been using my company name and this site to acquire leads for himself. I have reached out to Thimbtack to try to get the person blocked. But oddly even though I recieved messages in my email and on the business phone of leads in Califirnia (my company is in Houston Tc) being answered and communicated with Thumbtack doesn't see them. HMMM a bit odd to me. And they can't seem to help me. I would NEVER recommend this site to any business for use.