Very disappointed with their service. We ordered 2500 pens. It was supposed to be delivered by Jan 17/18th. Did not arrive until a week later but they sent us the wrong order. It wasn't even our company logo! When I submitted a ticket (with a picture) and then spoke to a representative and expressed we needed the order immediately for an event that weekend. They said the earliest they could get it to us was Wednesday. It's now Thursday afternoon and I still don't have our order.
If you are looking for a company that will deliver in a timely matter or at least by their delivery date don't order from this company. They have done nothing to show that hey value their customers.