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Ordered an item for a Black Friday sale. Okay, fine, I know that it's hard to keep stock on Black Friday. It is now January 10, a full SIX WEEKS after Black Friday, and they still have not shipped the item. First they gave December 30 as the ship date, then they moved it to January 10. I checked today, and now it says January 18. Why bother taking my money if you have no idea when you'll actually have something to sell me? Never buying from them again, no matter how great the "deal" might be.
EDIT: Guess what? I checked again on January 18th, and they updated my shipping date to February 1st! I contacted PayPal and got my money back. AVOID GEARBEST LIKE THE PLAGUE!
Chase S.'s review of Gearbest earned 4 Very Helpful votes
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Dear Chase,
Thank you for your comment.
Gearbest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
Please offer us your order number or you can submit a ticket to our support center and write the subject as "complaint from Sitejabber.com".
Many thanks,
Gearbest Customer Service Center